Welcome to the DemandBridge Service Desk

🎄 𝗛𝗮𝗽𝗽𝘆 𝗛𝗼𝗹𝗶𝗱𝗮𝘆𝘀 𝗳𝗿𝗼𝗺 DemandBridge! 🎉

As we reflect on a wonderful year, we want to thank our clients, partners, and team for your continued trust and collaboration. We wish you a joyful holiday season and a bright start to the new year.

𝗛𝗼𝗹𝗶𝗱𝗮𝘆 𝗢𝗳𝗳𝗶𝗰𝗲 𝗖𝗹𝗼𝘀𝘂𝗿𝗲𝘀:
• Closed 𝗪𝗲𝗱𝗻𝗲𝘀𝗱𝗮𝘆, 𝗗𝗲𝗰𝗲𝗺𝗯𝗲𝗿 𝟮𝟰 and 𝗧𝗵𝘂𝗿𝘀𝗱𝗮𝘆, 𝗗𝗲𝗰𝗲𝗺𝗯𝗲𝗿 𝟮𝟱 in observance of Christmas Eve and Christmas Day
→ Reopening 𝗙𝗿𝗶𝗱𝗮𝘆, 𝗗𝗲𝗰𝗲𝗺𝗯𝗲𝗿 𝟮𝟲

• Closed 𝗧𝗵𝘂𝗿𝘀𝗱𝗮𝘆, 𝗝𝗮𝗻𝘂𝗮𝗿𝘆 𝟭 in observance of New Year’s Day
→ Reopening 𝗙𝗿𝗶𝗱𝗮𝘆, 𝗝𝗮𝗻𝘂𝗮𝗿𝘆 𝟮

Warm wishes,
— 𝗧𝗵𝗲 𝗗𝗲𝗺𝗮𝗻𝗱𝗕𝗿𝗶𝗱𝗴𝗲 𝗧𝗲𝗮𝗺

Portals

DemandBridge Customer Support
Welcome to the New DemandBridge Service Desk
We’re excited to introduce updates to our Support Desk! Now, you can select the specific type of issue you’re reporting, helping us handle and prioritize your requests more efficiently. Each option includes tailored questions to ensure your ticket is routed to the right team for a faster resolution.

For Professional Services Requests or New Product Inquiries:
Please submit these requests through our dedicated link: Professional Services & New Product Inquiry.

Discover the DemandBridge Learning Center (DBLC):
Stay informed with our DBLC webinar series, featuring educational content spanning the entire DemandBridge product family. Explore product-specific catalogs of past presentations at dblc.dbenterprise.com, where you can stream them anytime. Don’t have an account? Self-register by clicking the link on the login page and entering the password "dblc".

Explore DB University:
Take advantage of our learning management platform, DB University, for professional, effective, and efficient software training and support. Available anytime, it offers guided, self-paced, or blended learning experiences to meet your needs—from onboarding to upskilling. Start learning today at dblc.docebosaas.com.
Professional Services & New Product Inquiry
If you're interested in professional services such as training, templated item creation, site builds, new integrations, SSO/Punchout setup, or exploring a new product, please choose from the options below.

Suggested forms

Product Help / How-To in DemandBridge Customer Support
Questions about how to use product features or functionality.
System Issue in DemandBridge Customer Support
Something isn’t working as expected (error, glitch, or system behavior issue).
DB Commerce in Professional Services & New Product Inquiry
An eCommerce product created to streamline the digital content creation and delivery of a company's print and promotional marketing materials. At its core, DB Commerce provides the necessary functions to facilitate a seamless shopping experience.
Account & Setup Support in DemandBridge Customer Support
Help with account setup, onboarding, product upgrades, or general account management.